Location of maintenance, dispatch, IT functions and main garage facility. Can send out detour alerts, travel alerts, and press releases to broadcasters. Travel times and delays communicated to media. Includes security cameras. TransitMaster (software used to monitor transit vehicle location and status along with direct communication with operators). Includes electric DART fleet charging stations. Realtime GTFS. IVR – caller can get travel information by calling customer service.
| Functional Object | Description | User Defined |
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| Center Map Management | 'Center Map Management' provides the map functionality necessary to support map updates and use within an operational center. It manages map data for the center and provides map data to center applications that use a map. | False |
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| Center System Executive | 'Center System Executive' provides the operating system and executive functions that manage computer resources, user accounts, and installed applications. It provides security features and manages software installation and upgrade. | False |
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| Center System Monitoring and Diagnostics | 'Center System Monitoring and Diagnostics' includes background self–tests, diagnostics, watchdog timers, and other hardware and software that monitors the operating condition of the center. The status of the center equipment and diagnostic information is provided to center operations personnel and maintenance personnel that may be operating remotely from the center. | False |
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| TIC Data Collection | 'TIC Data Collection' collects transportation–related data from other centers, performs data quality checks on the collected data and then consolidates, verifies, and refines the data and makes it available in a consistent format to applications that support operational data sharing between centers and deliver traveler information to end–users. A broad range of data is collected including traffic and road conditions, transit data, emergency information and advisories, weather data, special event information, traveler services, parking, multimodal data, and toll/pricing data. It also shares data with other transportation information centers. | False |
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| TIC Interactive Traveler Information | 'TIC Interactive Traveler Information' disseminates personalized traveler information including traffic and road conditions, transit information, parking information, maintenance and construction information, multimodal information, event information, and weather information. Tailored information is provided based on the traveler's request in this interactive service. | False |
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| TIC Operations Data Collection | 'TIC Operations Data Collection' collects and stores information that is collected about the transportation information service including data on the number of clients serviced and the services that were provided. This data can be used directly by operations personnel or it can be made available to other data users and archives in the region. | False |
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| TIC Travel Services Information and Reservation | 'TIC Travel Services Information' disseminates information about traveler services such as lodging, restaurants, and service stations. Tailored traveler service information is provided on request that meets the constraints and preferences specified by the traveler. This application also supports reservations and advanced payment for traveler services including parking and loading zone use. | False |
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| TIC Trip Planning | 'TIC Trip Planning' provides pre–trip and en route trip planning services for travelers. It receives origin, destination, constraints, and preferences and returns trip plan(s) that meet the supplied criteria. Trip plans may be based on current traffic and road conditions, transit schedule information, and other real–time traveler information. Candidate trip plans are multimodal and may include vehicle, transit, and alternate mode segments (e.g., rail, ferry, bicycle routes, and walkways) based on traveler preferences. It also confirms the trip plan for the traveler and supports reservations and advanced payment for portions of the trip. The trip plan includes specific routing information and instructions for each segment of the trip and may also include information and reservations for additional services (e.g., parking) along the route. | False |
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| Transit Center Data Collection | 'Transit Center Data Collection' collects and stores transit information that is collected in the course of transit operations performed by the Transit Management Center. This data can be used directly by operations personnel or it can be made available to other data users and archives in the region. | False |
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| Transit Center Fare Management | 'Transit Center Fare Management' manages fare collection and passenger load management at the transit center. It provides the back office functions that support transit fare collection, supporting payment reconciliation with links to financial institutions and enforcement agencies for fare violations. It collects data required to determine accurate ridership levels, establish fares, and distribute fare information. It loads fare data into the vehicle prior to the beginning of normal operations and unloads fare collection data from the vehicle at the close out of normal operations. | False |
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| Transit Center Fixed–Route Operations | 'Transit Center Fixed–Route Operations' manages fixed route transit operations. It supports creation of schedules, blocks and runs for fixed and flexible route transit services. It allows fixed–route and flexible–route transit services to disseminate schedules and automatically updates customer service operator systems with the most current schedule information. It also supports automated dispatch of transit vehicles. Current vehicle schedule adherence and optimum scenarios for schedule adjustment are also provided. It also receives and processes transit vehicle loading data. | False |
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| Transit Center Information Services | 'Transit Center Information Services' collects the latest available information for a transit service and makes it available to transit customers and to Transportation Information Centers for further distribution. Customers are provided information at transit stops and other public transportation areas before they embark and on–board the transit vehicle once they are en route. Information provided can include the latest available information on transit routes, schedules, transfer options, fares, real–time schedule adherence, current incidents, weather conditions, yellow pages, and special events. In addition to general service information, tailored information (e.g., itineraries) are provided to individual transit users. | False |
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| Transit Center Operator Assignment | 'Transit Center Operator Assignment' automates and supports the assignment of transit vehicle operators to runs. It assigns operators to runs in a fair manner while minimizing labor and overtime services, considering operator preferences and qualifications, and automatically tracking and validating the number of work hours performed by each individual operator. It also provides an exception handling process for the operator assignment function to generate supplemental operator assignments when required by changes during the operating day. | False |
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| Transit Center Paratransit Operations | 'Transit Center Paratransit Operations' manages demand responsive transit services, including paratransit services. It supports planning and scheduling of these services, allowing paratransit and other demand response transit services to plan efficient routes and better estimate arrival times. It also supports automated dispatch of paratransit vehicles and tracks passenger pick–ups and drop–offs. Customer service operator systems are updated with the most current schedule information. | False |
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| Transit Center Passenger Counting | 'Transit Center Passenger Counting' receives and processes transit vehicle loading data using two–way communications from equipped transit vehicles. | False |
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| Transit Center Security | 'Transit Center Security' monitors transit vehicle operator or traveler activated alarms received from on–board a transit vehicle. It supports transit vehicle operator authentication and provides the capability to remotely disable a transit vehicle. It also includes the capability to alert operators and police to potential incidents identified by these security features. | False |
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| Transit Center Vehicle Assignment | 'Transit Center Vehicle Assignment' assigns individual transit vehicles to vehicle blocks and downloads this information to the transit vehicle. It also provides an exception handling process for the vehicle assignment function to generate new, supplemental vehicle assignments when required by changes during the operating day. It provides an inventory management function for the transit facility which stores functional attributes about each of the vehicles owned by the transit operator. These attributes permit the planning and assignment functions to match vehicles with routes based on suitability for the types of service required by the particular routes. | False |
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| Transit Center Vehicle Tracking | 'Transit Center Vehicle Tracking' monitors transit vehicle location. The location information is collected via a data communication link between the transit vehicles and the transit center. The location information is presented to the transit operator on a digitized map of the transit service area. The location data may be used to determine real time schedule adherence and update the transit system's schedule in real–time. The real–time schedule information is disseminated to other information providers, which furnish the information to travelers. | False |
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| Transit Garage Maintenance | 'Transit Garage Maintenance' provides advanced maintenance functions for the transit property. It collects operational and maintenance data from transit vehicles, manages vehicle service histories, and monitors operators and vehicles. It collects vehicle mileage data and uses it to automatically generate preventative maintenance schedules for each vehicle by utilizing vehicle tracking data. In addition, it provides information to service personnel to support maintenance activities and records and verifies that maintenance work was performed. | False |
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